Staff

Pay salespeople commission on each sale

Turn commission on in Setup, then each salesperson earns at the shop's rate or a rate of their own. Commission is held for a set number of days, then paid on a payslip, and a void takes it back.

5 things it does

Turn on commission for your salespeople, and decide each one's rate

Professional only

Can I pay commission to the people who sell at my counter? A switch in Setup turns commission for salespeople on. A staff member is marked as a salesperson, and earns at the shop's default rate or at a rate of their own.

Without it

Commission worked out by hand at the end of the month is hard to check. It is easy to pay the wrong amount, and nobody can see how it was reached.

With it

A switch in Setup turns commission on. You mark who sells as a salesperson, and each one earns at the shop's rate or a rate of their own.

Turn it on, then mark each staff member who sells as a salesperson. A salesperson earns the shop's default rate, or a rate you set for that person. The sales they make are credited to them, and their commission builds up for payment in Pay.

Other ways people ask this
  • salesperson commission in POS software
  • staff commission tracking
  • give commission to my salespeople

Pay each salesperson a percentage of a sale, or a plain amount per sale

Professional only

Can a salesperson earn a fixed amount per sale instead of a percentage? A salesperson earns either a percentage of each sale or a plain amount per sale. The shop chooses, for each of the two, whether a return takes that commission back.

Without it

Shops pay sellers in different ways. Some want a share of each sale. Others pay a fixed sum for each sale, and a single setting cannot suit both.

With it

Each salesperson earns a percentage or a plain amount, and you say for each kind whether a return takes it back.

A salesperson can earn a percentage of each sale, or a plain amount per sale, but not both. Their own percentage is used first, then their own amount, then the shop's default. A plain amount on a part return comes back in proportion, and the last return takes the rest.

Other ways people ask this
  • commission per sale
  • salesperson paid a fixed amount per sale
  • commission on sales as a percentage

See what commission is payable now, and pay it on a payslip

Professional only

When is a salesperson's commission paid out? Commission is paid on a payslip in Pay. Commission on recent sales is held back for a set number of days, and a Commission view shows the date each commission is held until and what is payable now, with a Make payslip action.

Without it

If commission is paid on a sale that is returned the next day, the money has already gone out. Without a clear view, it is hard to tell what is ready to pay.

With it

Commission on recent sales waits for a set number of days. The Commission view shows each amount, the date it is held until, and what is payable now.

This leaves time for a return to come in before the money is paid. A payslip settles each amount once, so nothing is paid twice.

Other ways people ask this
  • pay commission with salary
  • commission on sales
  • when is staff commission paid out

Commission is worked out again when a sale comes back or is voided

Professional only

Does commission go back when a sale is returned or voided? Commission is recorded with each sale. A void takes back its share in the same step. A return does too when the shop has chosen that, and an exchange credits commission only on the difference.

Without it

A customer returns a sale a week later, but the salesperson has already been credited with commission on it. Working out what to take back by hand is easy to get wrong.

With it

A void takes back its commission in the same step. A return does too, if you have chosen that, and an exchange changes commission only on the difference.

Commission is recorded with each sale, so there is a clear figure to take back. An exchange credits commission only on the difference in what was paid, not on the whole new sale.

Other ways people ask this
  • what happens to commission when a sale is returned
  • commission taken back on a voided sale
  • commission on an exchange at the counter

Commission owed to someone who has left is still paid to them

Professional only

Is commission still paid to someone who has left the shop? Yes, for commission that has matured. A person who has left stays on the Pay list while the shop owes them matured commission, and is paid it on an ordinary payslip.

Without it

A salesperson leaves the shop, but the commission they earned on sales is still owed. Without a clear list, it is easy to forget it, and the money may go unpaid.

With it

Commission that has passed its hold is still paid after they leave. They stay on the Pay list until it is paid, on an ordinary payslip.

After someone leaves, their commission does not disappear. They stay on the Pay list while the shop owes them commission that has passed its hold period. Their payslip carries only that commission, and it is paid like a usual payslip. A reversal that comes after their final pay is not taken back from them.

Other ways people ask this
  • pay commission to staff who have left
  • commission still owed to a former salesperson
  • final pay with commission still owed

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