Purchases

Send goods back, or undo an entry made by mistake

A return and an undo are both new records, and the original stays on file, so the history stays honest.

5 things it does

Send goods back to a supplier against their bill, and keep the figures right

In every edition

How do I send goods back to a supplier I have already bought from? Write a return against one of the supplier's bills and choose the reason from your own list. The quantity cannot be more than what came in, less what was already sent back.

Without it

Goods arrive damaged and you have no clean way to send them back. The stock stays on your shelf, and the supplier's account stays as it was.

With it

You write the return against the bill the goods came on. The stock comes down, what you owe changes, and a numbered debit note is ready to go with the goods.

Pick the supplier, then the bill the goods came on. Each line shows how much of it can still go back, so you cannot send more than came in, less what went back before. Before you save, one sentence says what you will owe less, or what the supplier now owes you. A saved return cannot be undone; if goods went back by mistake, record them as received again on a new delivery.

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Print a debit note for goods sent back and a voucher for each supplier payment

In every edition

Can I print a debit note for goods sent back, or a payment voucher? A debit note for goods sent back, and a voucher for a supplier payment, can each be saved as an A4 PDF and printed. The debit note is numbered.

Without it

Goods go back to a supplier, or money goes out to one, and there is no paper to show for it. Later nobody remembers what was agreed.

With it

Each one can be saved as an A4 PDF and printed. The debit note carries its own number, so you can find it again.

A debit note records goods you sent back to a supplier, and it carries its own number. A payment voucher records money you handed over to a supplier. Where Urdu is chosen, the document falls back to English, and you are told.

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Undo a delivery recorded by mistake, and take its stock back out

In every edition

Can I undo a delivery I recorded by mistake? A goods receipt is voided with a reason, and its stock is reversed in full. A receipt is refused if a bill already names it or its stock has moved on.

Without it

A delivery goes in against the wrong supplier, or goes in twice. Your shelf count is now too high, and there is no way to take the entry back.

With it

You void the receipt with a reason, and all the stock it added is reversed. The receipt stays on record.

Open the delivery and void it, giving a reason. All the stock it added is taken back out in full. A delivery cannot be voided while a bill already names it. It is also refused if its goods have already moved on from the shelf, and the screen says so in plain words.

Other ways people ask this
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Take back a supplier bill entered in error, and keep the record of it

In every edition

Can I void a supplier bill that I entered in error? A bill is voided with a reason. Its stock and payable are reversed by new entries, and the original bill stays visible and marked. A bill from a quick purchase also voids its delivery, at exactly its value.

Without it

A bill goes in against the wrong supplier, or twice over. It inflates what you owe and your stock, and deleting it would leave no trace of what happened.

With it

You void the bill with a reason. Its stock and the amount owed are reversed by new entries, and the original bill stays on record, marked void.

Open the bill and choose to void it, giving a reason. The stock that bill brought in is taken back out, and what you owe the supplier comes down by the same amount. If the bill was entered together with its delivery in one save, that delivery is voided too, at exactly its value. A bill with a payment still against it has to have that payment voided first.

Other ways people ask this
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Undo a supplier payment entered by mistake, with the reason written down

In every edition

Can I undo a supplier payment I entered by mistake? A supplier payment is voided with a reason. The void is a new entry that reverses the payment, and the original payment is never edited.

Without it

A supplier payment goes in with the wrong amount or against the wrong bill. The supplier's figures are then wrong, and there is no clean way to put them right.

With it

You void the payment and give a reason. A new entry reverses it, and the original stays on record, so you can see what happened.

Open the supplier's payments and choose the one to undo. Write why you are voiding it, because a reason is required. Only someone allowed to make supplier payments can void one, and the void is recorded in the audit trail.

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