Alerts raise the warnings that are easy to miss on a busy day. A serious one stays at the top until the problem is fixed.
4 things it does
Get warned about expiring stock, overdue credit and a missing backup
Basic and Professional
Will the app warn me about stock that is about to expire or payments that are overdue? The alerts page warns about expiring products, expired products, overdue customer payments and a backup that is not set up. Each alert opens the page it is about, narrowed to what it counted.
Without it
Stock can sit on the shelf past its expiry date, and a customer's credit can fall overdue, while nobody checks. A shop with no backup finds out only when something goes wrong.
With it
SellyPOS lists the products close to expiry, the products that have expired, the customers who are late with credit, and a backup that is not set up. Each alert opens the page it is about, showing only what it counted.
The alerts page warns you about the things that need a look. Products close to their expiry date are listed. Products that have already expired are listed too. Customers whose credit is overdue are listed. Each alert shows the top five items it is about, and its own button opens the page with just those items. The alerts stay inside SellyPOS. They are not sent by e-mail or WhatsApp, and the overdue alert does not send reminders to customers.
Other ways people ask this
warning before products expire on the shelf
software that alerts me to overdue customer credit
pos alerts for expired stock and backups
A serious warning stays at the top until the problem is fixed
Basic and Professional
Can I dismiss a serious alert without fixing the problem? No. A serious alert cannot be marked as seen. It stays pinned at the top until it is fixed, and it has a Check again button.
Without it
A warning is easy to dismiss and easy to forget. The problem stays, and you find out only when something goes wrong.
With it
A serious alert, such as a backup that is not set up, cannot be marked as seen. It stays pinned at the top of the alerts page until the problem is fixed.
It is pinned above the other alerts, so you see it first. When you have fixed the problem, press Check again. SellyPOS looks again, and the alert is cleared once the problem is gone. Until then it stays where you can see it.
A serious alert stays at the top until the problem is fixed.
Other ways people ask this
a warning I cannot dismiss until the problem is fixed
software that will not hide a serious backup warning
pos alert that stays until I fix it
Mark an alert as seen for yourself, and leave it open for the others
Basic and Professional
Can one person mark an alert as seen without hiding it from the others? Each person marks an alert as seen for the number of days the shop sets, and it comes back to that person when it gets worse.
Without it
If one person clears a warning, the others may never see it. Each person should be able to say what they have read, without hiding the warning from the rest.
With it
When you mark an alert as seen, it is set aside for you for the number of days the shop has chosen. The others still see it on their own screens.
Each person marks alerts as seen on their own. A mark holds for the number of days the shop has set in Setup. When the alert gets worse, it comes back to you, even before those days are up. Marking an alert as seen is written in the record, so the shop can see who did it.
Other ways people ask this
mark an alert as seen without hiding it from others
software where each user can dismiss alerts separately
stop an alert showing for me but keep it for the owner
Be told when work for your other computers waits too long
Basic and Professional
Will the app warn me if sync work gets stuck for too long? If sync work stays waiting for too long, an alert is raised after a duration you can set.
Without it
Work meant for your other computers can wait in a list and go unnoticed. Nobody looks at the list, and the other computer carries on without it.
With it
After a time you set, an alert is raised for the manager, so work that is stuck gets seen instead of being left behind.
SellyPOS keeps a list of work still waiting to be sent to your other computers. It shows what is waiting and since when. If work waits longer than the time you set, an alert is raised. You choose that time yourself. Managers see the alert, and the cashier does not.