Customers and credit

Set up each customer and their group

Add a customer with what you have, and put each one in a group such as Wholesale or Dealer. Each group can also have its own discount percentage.

4 things it does

Add a customer with only a name or a phone number to start

In every edition

Do I have to fill in every field to add a new customer? Only a name or a phone number is needed to create a customer. No other field is required.

Without it

A new customer wants to be on your list, but the form asks for a long set of details. You may know only a name, so you put the job off and it piles up.

With it

Only a name or a phone number is needed to start a customer. The other fields can stay empty until you have them.

No other field is required, so the form can stay short. You can fill in the other details later, when the customer gives them to you. A customer you create this way can be found by that name or number.

A new customer needs only a name, so the other boxes can stay empty.
Other ways people ask this
  • add a customer with only a name in shop software
  • customer record without an address in pos
  • save a new customer with just a phone number
  • shop software with a short customer form

A phone number belongs to one customer, so no two records clash

In every edition

What happens if I save a phone number that another customer already has? The save is refused and the holder of the number is named, so one phone number cannot belong to two customers. A number a customer already holds can still be edited.

Without it

Two customers end up with the same phone number, or a number is typed onto the wrong card. A message, a reminder or a balance then reaches the wrong person.

With it

If you save a number that another customer already holds, the save is refused and the holder is named. You see the clash the moment you save.

The screen names the customer who holds the number, so you can see whether it is the same person.

Other ways people ask this
  • software that stops two customers sharing a phone number
  • pos refuses a duplicate customer phone number
  • which customer already has this phone number
  • shop software phone number clash between customers

Sort your customers into groups, such as Wholesale or Dealer

Basic and Professional

Can I group my customers into types such as Wholesale, Dealer or VIP? Each customer belongs to one group. The software comes with Retail, Wholesale, Dealer, VIP, Employee and Corporate, and you can add your own. A change to a group applies only to future sales.

Without it

Your customers are one long list. Wholesale buyers, dealers and staff sit together, and you cannot tell at a glance which kind of customer is which.

With it

Each customer belongs to one group, and you can see who is in each group. When a customer moves to another group, the change applies only to future sales.

Each customer belongs to one group, so the kind of customer is always clear. You can add your own groups to suit the shop. A change to a customer's group applies only to future sales, and the sales already made are not changed. Each group's page shows its members.

Other ways people ask this
  • group customers as wholesale or dealer in shop software
  • customer groups for retail and wholesale in pos
  • change a customer's group without changing old sales
  • assign customers to groups in a shop app

Give each group of customers its own discount percentage

Basic and Professional

Can I group my customers and give each group a discount? Name your customer groups, such as Retail or Dealer, and see who is in each. A group holds a name, its members and a discount percentage.

Without it

Dealers and staff should pay a different rate from walk-in buyers. Without groups, you must remember the rate for each person, and you may forget.

With it

Each group has a name, its members and a discount percentage. You can see who is in each group, and set its percentage in one place.

Open a group to see what it gives, and the customers in it with what each one owes. You can add customers to a group from the group's own page.

Group customers so each group gets its own discount.
Other ways people ask this
  • give a customer group a discount percentage in pos
  • discount for dealers group in shop software
  • group customers and set a discount per group
  • retail and dealer customer groups with discount

More in Customers and credit

Start selling with SellyPOS today

A native Windows app with a modern interface, made to sell from the keyboard. It keeps selling with no internet.

Windows 10 (version 1809 or later) or Windows 11, 64-bit.